Comcast Data Caps on the Rise

Comcast Data Caps
Data Caps can be frustrating for a small percentage of users
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Nothing seems to raise the ire like the subject of Comcast Data Caps

It seems that just like religion and politics, Comcast Data Caps is another topic you want to avoid at your next cocktail party.  For some people, they are too low, and for others just another reason to complain.

Comcast Data Caps measureComcast announced yesterday on this blog entry Terabyte of Internet Experience that it would be raising the bar – “As the world changes and the Internet evolves, so do we. That’s why we are making a major change to our Internet data trials and moving to a terabyte data plan in all of our trial markets. ”

Comcast claim that most customers don’t even come close to the previous limit of 300GB.  Today, more than 99 percent of our customers do not come close to using a terabyte. Our typical customer uses only about 60 gigabytes of data in a month – that’s far less than a terabyte (in fact, 940 gigabytes less), or less than six percent of a terabyte.

According to the Wall Street Journal consumer complaints about broadband caps have been skyrocketing over the last year:

“Fearful of crossing data limits, some customers say they are canceling the streaming services, including Netflix, Sling TV and Sony PlayStation Vue. Consumer complaints to the Federal Communications Commission about data caps rose to 7,904 in the second half of 2015 from 863 in the first half, according to records reviewed by The Wall Street Journal under the Freedom of Information Act. As of mid-April, this year’s total was 1,463.”

“Comcast says its aim is to ensure the heaviest users are paying more than lighter ones, since 50% of its bandwidth is consumed by just 10% of its customers. Comcast set up the trials to show “people who are consuming the most should carry more of the bill rather than raise everybody’s bill by the same amount,” says Marcien Jenckes, executive vice president of consumer services at Comcast.”

Comcast Data Caps are not the only ones on the rise.  AT&T recently announced changes to its data cap regime, that it is not quite as straight forward.

AT&T's version of Comcast Data Caps

I have to assume that for most people these changes won’t really make a difference. But for those mega-downloaders, look like they’ll have to actually pay a little extra for all that data. A rather strange concept, I agree!

More Here [Comcast Blog] [AT&T Blog]

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